• Indianapolis, IN, USA
• 20-24
• Full Time & Part Time

Job Listing: Banquet Supervisor

Nothing beats the power of being at a live event. That's why we're proud to announce the launch of Sodexo Live!, our brand dedicated to the sports, events and hospitality industry. We concentrate all of our skills, insight, and experience into one brand that instinctively knows how to make the most of every moment. Let's go Live! together.

Location: We are seeking a Banquet Supervisor for Indianapolis Zoo located in Indianapolis, Indiana.

The Indianapolis Zoo was the first to be triple accredited by the Association of Zoos and Aquariums and the American Association of Museums as a zoo, an aquarium and a botanic garden. Look for the AZA logo whenever you visit a zoo or aquarium to know you are supporting a facility dedicated to providing excellent care for animals, a great experience for you, and a better future for all living things.

Principal Function:
The Banquet Supervisor is responsible for ensuring that guests receive an exceptional level of service by supervising Banquet staff and supporting the Banquets operations at all points of sale. They will assign tasks and delegate responsibilities to Banquet Leads and will monitor servers as they provide a variety of pre-made or fresh-to-order snacks, beverages and entrée items from Sodexo Live!'s Quick Serve menu. Their top priority will be to ensure that the highest levels of cleanliness and sanitation are maintained.

Style of service may be either take-away, restaurant-style or in-seat service format. They will circulate throughout assigned locations within the venue's levels, decks and concourses to monitor service within kiosks, mobile stands, permanent stand fixtures or cafes/bistros. They are responsible for ensuring that alcohol is being served responsibly throughout their assigned locations and for ensuring that Sodexo Live!'s standards for handing monetary transactions are consistently in place.

The Banquet Supervisor will plan and prepare in advance of games or events, will provide hands on supervision during events and will organize post-event closing and clean up

Essential Responsibilities:

• Ensure that policies and procedures for processing Quick Serve customer sales transactions are adhered to.
• Supervise and support Quick Serve staff in providing outstanding service to all customers.
• Ensure that quality and safety standards are maintained.

Qualifications/Skills:

• High school diploma or equivalent.
  
• College degree or combination of education and work experience to support on-the-job
  effectiveness.
  
• 1-2 years supervisory experience in a fast-paced foodservice facility preferred.
  
• Ability to understand written and oral direction and to communicate same with others.
  
• Ability to promote and participate in a team environment.
  
• Ability to work independently and in a high stress, fast paced environment
• Must be able to speak, read, write and understand the primary language(s) used by guests who
  typically visit the work location.

Other Requirements:

• Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.

Hours may be extended or irregular to include nights, weekends and holidays.

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.