Banquet Supervisor @ Lucas Oil Stadium
- Indianapolis, IN, USA
- Full Time & Part Time
Job Listing: Banquet Supervisor
Nothing beats the power of being at a live event. That's why we're proud to announce the launch of Sodexo Live!, our brand dedicated to the sports, events and hospitality industry. We concentrate all of our skills, insight, and experience into one brand that instinctively knows how to make the most of every moment. Let's go Live! together.
Location: We are seeking a Banquet Supervisor for Lucas Oil Stadium located in Indianapolis, Indiana.
Lucas Oil Stadium is a state-of-the-art retractable roof, multi-purpose facility seating over 67,000 fans while featuring spectacular views of the downtown Indianapolis skyline. Opened in 2008 as the home of the NFL's Indianapolis Colts, this facility already boasts an impressive resume having been named the 2009 Sports Facility of the Year by Street and Smith's SportsBusiness Journal and having their FieldTurf surface ranked as the NFL's best artificial surface in both 2009 and 2010. Lucas Oil Stadium is the site of Super Bowl XLVI, the 2011-2015 Big Ten Football Championship Games and the NCAA Men's Final Four Basketball Championship again in 2015 after first hosting this event in 2010.
Lucas Oil Stadium's unique features include its flexibility in design and ability to accommodate a multitude of events beyond NFL football and NCAA basketball, including concerts, national conventions, trade shows, IHSAA tournaments, international and national band competitions, and numerous other national and local amateur sports events. The seven-level stadium has more backstage space than any other NFL stadium with seven locker rooms, 11 indoor truck docks, 44,000 square feet of exhibit space and 12 meeting rooms. Weather permitting, the north operable window combines with the largest retractable roof in the NFL to truly give the spectator the feeling of being at an outdoor stadium. Tradeshows and conventions can utilize 183,000 square feet of exhibit space when merging the field and both exhibit halls. Lucas Oil Stadium also features two multi-level club lounges, 137 suites, retractable sideline seating, house reduction curtains, two HD video boards, 360 degree ribbon boards, spacious concourses and much more, all which allow the ease of welcoming any size event.
The Banquet Supervisor is responsible for ensuring that guests receive an exceptional level of service by supervising Banquet staff and supporting the Banquets operations at all points of sale. They will assign tasks and delegate responsibilities to Banquet Leads and will monitor servers as they provide a variety of pre-made or fresh-to-order snacks, beverages and entrée items from Sodexo Live!'s Quick Serve menu. Their top priority will be to ensure that the highest levels of cleanliness and sanitation are maintained.
Style of service may be either take-away, restaurant-style or in-seat service format. They will circulate throughout assigned locations within the venue's levels, decks and concourses to monitor service within kiosks, mobile stands, permanent stand fixtures or cafes/bistros. They are responsible for ensuring that alcohol is being served responsibly throughout their assigned locations and for ensuring that Sodexo Live!'s standards for handing monetary transactions are consistently in place.
The Banquet Supervisor will plan and prepare in advance of games or events, will provide hands on supervision during events and will organize post-event closing and clean up.
- Ensure that policies and procedures for processing Quick Serve customer sales transactions are adhered to.
- Supervise and support Quick Serve staff in providing outstanding service to all customers.
- Ensure that quality and safety standards are maintained.
- High school diploma or equivalent.
- College degree or combination of education and work experience to support on-the-job.
- 1-2 years supervisory experience in a fast-paced foodservice facility preferred.
- Ability to understand written and oral direction and to communicate same with others.
- Ability to promote and participate in a team environment.
- Ability to work independently and in a high stress, fast paced environment.
- Must be able to speak, read, write and understand the primary language(s) used by guests who
typically visit the work location.
- Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly quartered environment.
Hours may be extended or irregular to include nights, weekends and holidays.
Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.
Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.