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Sodexo’s growing Healthcare Technology Management Division is seeking solution-oriented candidates who excel at customer service with a proven success as an experienced Biomedical Equipment Technician II to support Healthcare Technology service at Evanston Hospital, part of NorthShore University Health System in Evanston, IL. The main role / responsibilities of the position will be to ensure all related biomedical equipment is maintained in a quality and timely manner. The ideal candidate will have outstanding customer service and communications skill as well as a strong technical skills and commitment to deliver excellent repair service in an expedient manner.

NorthShore University HealthSystem (NorthShore) is an integrated healthcare delivery system consistently ranked as a Top 15 Teaching Hospital in the U.S. The NorthShore system, headquartered in Evanston, Ill., includes six hospitals – Evanston, Glenbrook, Highland Park, Northwest Community, Skokie and Swedish. NorthShore also includes a 900 physician multispecialty group practice, NorthShore Medical Group, with more than 140 locations in the Chicagoland area. NorthShore has annual revenues of $3.2 billion and employs 17,000 people.

NorthShore is a Magnet-recognized organization, the first in Illinois to receive this prestigious honor as an entire system that demonstrates excellence in nursing and high standards in patient care.

NorthShore also is a national leader in the implementation of innovative technologies, including an Electronic Medical Record (EMR) system. In 2003, NorthShore was among the first in the country to successfully implement a systemwide EMR with demonstrable benefits in quality, safety, efficiency and service to patients. NorthShore has been recognized by multiple national organizations for this notable achievement.

As the principal teaching affiliate for the University of Chicago Pritzker School of Medicine, NorthShore is dedicated to excellence in medical education and research. Combined with NorthShore’s established reputation for advanced information technology and its strong clinical environment, this affiliation represents an exciting advancement in patient care for the Chicagoland area.

NorthShore’s health system includes significant capabilities in a wide spectrum of leading clinical programs, including Kellogg Cancer Center, NorthShore Neurological Institute, NorthShore Orthopaedic Institute, NorthShore Cardiovascular Institute, Neaman Center for Personalized Medicine and High-Risk Maternity.

NorthShore Research Institute focuses on clinical and translational research, including leadership in clinical trials and medical informatics.

NorthShore Foundation is the primary philanthropic entity of NorthShore. The Foundation raises charitable contributions and engages volunteers committed to support NorthShore’s ongoing mission to "help everyone in our community be their best."

Position Summary:

Under supervision of the Account Manager/Site Supervisor and other senior technicians, inspects, repairs, maintains and calibrates a comprehensive range of clinical equipment, devices, systems, and instruments. A BMET II possesses the ability to troubleshoot, repair, and maintain a broad range of clinical inventory devices. Participates in and conducts on-the job training programs regarding technical, administrative, and customer service requirements.

The ideal candidate should have:

• A minimum of 3 years of experience repairing, maintaining, and calibrating medical devices independently.
• Experience in a hospital or healthcare setting.
• The ability to make decisions regarding troubleshooting and repairing medical devices.
• Excellent communication, customer service and time management skills.
• Experience effectively repairing, maintaining and calibrating clinical devices such as: General Biomedical Devices- ESU’s, Vital sign machines, Defibrillators, AD’s, Telemetry, EKG, Alaris IV Infusion Pumps, Phillips Patent Monitoring Systems, plus OR, Jetsons, and Ventilators (not all are required).

Typical Knowledge and Skills:

• Ability to analyze, repair, and test electronic and electromechanical equipment.
• Ability to perform preventative maintenance inspections.
• Ability to interpret schematics, wiring diagrams, and illustrated parts drawings of biomedical instrumentation.
• Knowledge of current regulatory requirements.
• Knowledge of the application and repair of computers and servers and how they interface with medical equipment.
• Knowledge of color code conventions used in component and wiring marking.
• Ability to maintain accurate records of repairs, calibration, and tests.
• Knowledge of basic anatomy and physiology as applied to use of biomedical equipment.
• Knowledge of technical aspects of electronic equipment and its operation, repair, and maintenance.

Supervision Received:

• Individual will work under supervision of Account Manager or Clinical Engineer and Clinical Engineering Supervisor.

Physical Demands:

• Typical physical demands are required to perform the work, such as ability to lift of to 50 lbs. of equipment; to push/pull equipment carts; and to kneel, stand, bend, and reach during equipment repair.

Working Conditions:

• Generally good working conditions. Possible hazards include exposure to electrical shock, ionizing radiation, chemicals and chemical fumes, high-pressure air, infectious disease, and various other hazards associated with biomedical engineering work.
• Protective clothing and safe work practices are required.

Scope of Impact:

• Provides training and support to other technicians as needed
• Decisions are moderate in nature, impacting project schedules. Errors are detected and corrected with relatively minor financial impact or effect on projects, operations, or customer relationships.
• May require involvement beyond immediate work group to correct.

Is this opportunity right for you?

Working in Healthcare Technology Management for Sodexo, you will partner with our Healthcare clients to manage their clinical technology needs. Together, we provide leadership and expertise for their business, patients, residents, and the staff who care for them. At Sodexo, we improve the Quality of Life of all those we serve. If you share these values, apply today!

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal, and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.

Please learn more about NorthShore University Health System at:

https://www.northshore.org/

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?

At Sodexo, we have HTM positions at numerous client locations across the United States. Continue your search for HTM jobs .

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Troubleshoots, inspects, repairs, maintains and calibrates a comprehensive range of clinical equipment, devices, systems and instruments.
Key Duties
-Inspect, maintain, repair and calibrate equipment and systems
-Ensures regulatory compliance
-Provides advanced support of equipment for direct patient care
-Interacts on a routine basis with clinical health providers in the identification of technology based problems and solutions
-Solves organization-level customer service issues and complaints
-Preparing required documentation and reports
-Demonstrates a safety mindset
-Financial responsibility for purchasing parts and service
-Develops staff by teaching and mentoring others

Basic Education Requirement - Associates Degree (or equivalent experience) in electronic, biomedical engineering or a discipline geared toward managing maintaining and repairing clinical equipment within a healthcare environment

Basic Functional Experience - 3 years of experience in electronic, mechanical or electro-mechanical repair in a health care technology setting

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.