Job Description

Job Listing: Hospitality Server - Concessions

Pay Rate: $ 15.50/hour

Nothing beats the power of being at a live event.

The Indiana Convention Center is located in the heart of the 12th largest city in the U.S., Indianapolis, Indiana. The state capital, Indianapolis ranks in the top 25 most visited cities in the country, with 18 million annual visitors. Indianapolis International Airport accommodates 150 flights each day, carrying 7.4 million yearly passengers to and from the Circle City.

Principal Function:

The Hospitality Cashier - Quick Serve is responsible for ensuring that guests receive an exceptional level of service by assisting guests at points of sale. This position typically exists within a sporting or events area, or in a Convention Center with retail food and beverage stands and kiosks. Style of service may include take-away, cafeteria-style, restaurant-style or in-seat service format.

The Hospitality Cashier - Quick Serve's top priority will be to ensure that the Sodexo Live!'s standards for handling cash and credit card transactions are consistently executed.

Essential Responsibilities:

  • Provide outstanding service to all Quick Serve customers.
  • Ensure that policies and procedures for processing customer sales transactions are adhered to.
  • Ensure quality and safety standards are maintained.

Qualifications/Skills:

  • High school diploma or equivalent.
  • TIPS or TEAM trained or equivalent.
  • Of age to sever alcoholic beverages, based on state requirements.
  • Demonstrated ability to understand and effectively implement written and verbal instructions.
  • Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks.
  • Ability to perform simple mathematical calculations, to include addition, subtraction, multiplication and division.
  • Ability to utilize a calculator, change counters and manually count and accurately make change for transactions involving large sums of money.
  • Ability to work well independently.
  • Ability to work well in a high stress, fast paced environment.
  • Must be able to speak, read, write and understand the primary language(s) used by guests who typically visit the work location.
  • Technology aptitude for working with POS and digital register.
  • Strong skills for providing guest service with keen ability to connect easily with customers.
  • Scheduling flexibility to meet operational needs.

Other Requirements:

  • Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tight-quartered environment.

Hours may be extended or irregular to include nights, weekends and holidays.

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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