Customer Support / Operations Representative 1

InReach is hiring a Customer Service Representative handle inbound calls and emails, completing customer service tasks that ensure customers have the information and assistance they need and ensure every customer is satisfied with their experience

This is a remote role in Phoenix While this role is primarily remote, there will be onsite training, onsite meetings and onsite customer launches that you will be expected to attend.

About the job

Step into a pivotal role where organization, discretion, and precision fuel the success of high-impact teams and leaders. You'll be the trusted go-to for executive and operational support—ensuring seamless communication, efficient scheduling, and polished execution of critical administrative functions.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $23.5  - $36.54 

What’s in it for you

• Provide comprehensive secretarial and administrative support to senior executives or leadership, managing diverse responsibilities with professionalism.
• Prepare and proofread correspondence, reports, and documents, ensuring accuracy and adherence to organizational standards.
• Serve as a primary point of contact by screening and managing telephone calls, visitors, and communications effectively.
• Coordinate and schedule appointments, meetings, and travel arrangements with strong attention to detail.
• Exercise independent judgment in interpreting policies, prioritizing tasks, and handling confidential and sensitive information with discretion.
• Supervise or guide lower-level administrative staff as needed, supporting office services, supplies, facilities, and space management.
• Communicate and collaborate with internal and external stakeholders, maintaining professionalism and confidentiality across all interactions.

What you’ll bring 

• Experience supporting senior leaders or teams in a fast-paced, detail-driven environment
• Strong written and verbal communication skills, with a keen eye for proofreading and editing
• High level of discretion and sound judgment when managing sensitive information and shifting priorities
• Proficiency in calendar and travel coordination, meeting logistics, and operational support
• A collaborative mindset with the ability to build relationships across all levels while maintaining professionalism and poise

Requirements

• Education Requirement: Bachelor’s degree or equivalent experience
• Management Experience: 0-3 years
• Related Experience: 0-3 years

What we offer 

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: 

• Medical, Dental, Vision Care and Wellness Programs 

• 401(k) Plan with Matching Contributions 

• Paid Time Off and Company Holidays 

• Career Growth Opportunities and Tuition Reimbursement 

More extensive information is provided to new employees upon hire.

Who we are 

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.