Job Description

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Sodexo is seeking a Director, Facility Operations & Workplace Experience to support our facility operations for a Fortune 500 manufacturing client’s flagship site in Martinsburg, WV.

Reporting to the regional Executive Director, this role will be primarily responsible for managing a large corporate campus and leading a team of 100+ employees made up of security, maintenance, and janitorial professionals. This position requires familiarity and expertise with a broad range of self-delivered and contracted services, Workplace Experience and Facility Management, Hard and Soft facility services, budget and people management and KPI delivery. The ideal candidate must have experience with IFM service models, and demonstrated experience leading FM engineering, facility, and workplace experience teams.

If you thrive on building relationships, creating a One Team culture, and participating in driving change this is an exciting opportunity to join our expanding account team and grow your career. This position requires exemplary facilities management skills, knowledge of local labor markets, and availability to work a flexible schedule.

Is this opportunity right for you? Key responsibilities and what we are looking for:

  • Must have experience creating and implementing workplace experience and facility solutions
  • Building strategic relationships with client leadership to ensure top-down client initiatives are being built into the workplace experience strategy with defined success metrics
  • Able to manage and coach staff along with service providers to deliver excellent service levels within budget
  • Collaborate cross-functionally to design experiences to improve the end-user client experience (projects, facilities, food services, HR, etc.)
  • Experience with IFM 3rd party service model – hard and soft delivery scope and leading large teams.
  • A proven track record of successful leadership experience as demonstrated by articulated results and accomplishments.
  • Managed building operations and general technical knowledge of the following: mechanical, electrical, plumbing, HVAC, structural, safety systems, architectural, landscape and energy management.
  • Demonstrated business and financial acumen with a strong P&L understanding.
  • Understanding management of capital projects
  • Exceptional customer service, relationship building and communication skills.
  • Strong Leadership skills with a focus on staff development and team building.
  • Ability to work in a matrix organization, coordinating with senior leadership across different segments of the company.
  • Remains informed about developments within the Workplace Experience industry and networked with in-company subject matter experts to bring world class solutions to bear for the client.

Is this opportunity right for you? We are looking for candidates who have:

  • Bachelors Degree or 5+ years Equivalent Experience
  • A proven track record of successful Facilities Management leadership experience as demonstrated by articulated results and accomplishments
  • Strong technical knowledge of the following: janitorial services, mechanical, physical security, electrical, plumbing, HVAC, structural, safety systems, architectural, landscape and energy management
  • Previous experience managing projects
  • A strong understanding of managing contract and vendor services
  • Demonstrated business and financial acumen with a strong P&L understanding
  • Exceptional customer service, relationship building and communication skills
  • Strong Leadership skills with a focus on staff development and team building
  • Experience in Computerized Maintenance management systems is a must, Maximo preferred
  • Experience in industrial safety systems and programs is a must

The target salary for this position is $140k

Learn more about Sodexo’s Benefits

Not the job for you?

At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Health Care and Senior Living locations across the United States. Continue your search for Facilities Management jobs.


What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.


Qualifications & Requirements

Basic Education Requirement- Bachelor’s Degree or equivalent experience

Basic Management Experience- 5 years

Basic Functional Experience- 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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