Environmental Services / Custodial Manager 1
Put your passion for people to work and make a real impact on patient satisfaction.
Sodexo’s Healthcare Technology Management (HTM) Division is seeking an Environmental Services/Portable Equipment Manager 1 at Moses H Cone Memorial Hospital System in Greensboro, North Carolina.
Our Sodexo Healthcare Technology Management (HTM) & Environmental Services Division manages the housekeeping/custodial operations at client locations and partners with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo HTM & Environmental Services, patients are at the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.
The successful Portable Equipment Manager 1 will:
- Be responsible for driving client and patient satisfaction scores
- Provide a clean and safe environment for patients, visitors & staff and work closely with the Infectious Control Department
- Assist and lead departmental projects & initiatives
- Effectively manage the Unit Operating System and/or support a diverse and inclusive workforce
Is this opportunity right for you? We are looking for candidates who:
- Have experience training and managing team members
- Develops and motivates a team to exceed the expectations of clients and customers in service delivery
- Have customer service and/or guest satisfaction in a healthcare or hospitality setting
- Have the ability to work independently to drive program initiatives
- Monitor compliance and reach project target dates of completion
- Have experience effectively managing projects within agreed upon timelines
Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Not the job for you?
At Sodexo, we have HTM positions at numerous client locations across the United States. Continue your search for HTM jobs
What We Offer
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.
-Provide leadership and direction to non-exempt employees
-Coordinate/conduct employee training
-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)
-Interact with outside vendors
-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.
-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified.
-Reviews and maintains assigned areas of the Sodexo/Client budget commitments.
Qualifications & Requirements
Basic Education Requirement - High School Diploma, GED or equivalent
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.