Job Description

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Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day!!

Sodexo
is hiring a 2nd-Shift, Environmental Services/Custodial Manager 2 (Housekeeping Manager) at our long term client, Torrance Memorial Medical Center, located in Torrance, CA.

This is a 2nd shift opportunity and the selected candidate will work rotating weekends.

Torrance Memorial is a nonprofit community hospital committed to offering high-quality medical services. This is a high volume 450 bed hospital. This position will oversee a team of up to 30 hospital employees.

Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will:

  • be responsible for driving client and patient satisfaction scores;
  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
  • work with the Environment of Care Committee and Infection Prevention Director;
  • effectively manages the Unit Operating System; and/or
  • support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

  • have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
  • have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
  • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
  • can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
  • have experience effectively managing projects within agreed upon timelines;
  • are results and safety driven;
  • have in-depth knowledge of housekeeping systems and procedures;
  • have experience with vendor and contract management, as well as union and contract negotiations;
  • have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
  • have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, healthcare experience preferred but not required;
  • have strong financial acumen and budget management experience;
  • can multi-task and set priorities;
  • are proficient with computers and other technology; and/or
  • the ability to speak Spanish will assist in managing this workforce.

Learn more about Torrance Memorial Medical Center at https://www.torrancememorial.org/

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Employees who work in Healthcare are required to be fully vaccinated and boosted against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.


Not the job for you?
At Sodexo, we offer Environmental Service/Housekeeping positions in Healthcare and Senior Living locations across the United States.
Continue your search for ES/Housekeeping jobs.

Working for Sodexo:
Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.


What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.


Position Summary

Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.

Key Duties
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.

-Provide leadership and direction to non-exempt employees
-Coordinate/conduct employee training
-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)
-Interact with outside vendors
-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.
-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified.
-Reviews and maintains assigned areas of the Sodexo/Client budget commitments.


Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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