Food Operations Manager 1
Job Description
Role Overview
Let your passion for people be the driver of your success at Sodexo!
Sodexo Campus Segment is seeking a hands-on Food Operations Manager 1 to support our dining services team at Paul Smith's College located in Paul Smiths, NY. This vibrant, smaller campus dining account serves approximately 500 student boarders and offers resident dining, retail, conferencing, and catering services.
Paul Smith’s College is a private, four-year institution with approximately 750 students in undergraduate and graduate programs. Known as the “College of the Adirondacks,” it is the only baccalaureate-granting institution located within the six-million-acre, world-famous, “forever-wild” Adirondacks in New York’s North Country.
Reporting to the General Manager, the Food Operations Manager will help oversee a dedicated and talented team, playing a key role in delivering exceptional service, operational excellence, and a strong culinary guest experience. The ideal candidate will lead front-of-house operations while partnering closely with the culinary team, driving service standards, supporting staff development, maintaining Sodexo programs and systems, and fostering strong client relationships to ensure a high-quality campus dining experience.
What You'll Do
Oversee daily front-of-house operations, including multiple dining rooms, catering services, and a campus bistro.
Mentor and support staff to deliver exceptional guest service across all dining platforms.
Assist in achieving company and client financial targets through effective planning and execution.
Build and maintain strong client and customer relationships to ensure high satisfaction.
Contribute to strategic planning to improve service offerings and operational efficiency.
Foster a positive, team-centered work environment.
Ensure all Sodexo policies, standards, and safety expectations are consistently met.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Experience in both front-of-house and back-of-house food operations.
Background in catering coordination and execution.
Strong leadership, communication, and team-building skills.
A passion for service excellence and elevating the guest experience.
Ability to manage multiple priorities in a dynamic environment.
Commitment to upholding Sodexo standards and values.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.