Job Description

Unit Description

Sodexo Live!'s Airport Lounge Segment has an exciting opportunity for a Food Operations Manager at Dallas/Fort Worth International Airport (DFW).

An oasis away from the airport hustle, our airport lounges have become synonymous for comfort and elegance at major airports throughout the world.

Reporting to the General Manager, the Food Operations Manager will have oversight of a staff of hourly employees in a shift including supervisors, food prep/cooks, bartenders, food attendants and custodial staff. As manager, you will be responsible for the club(s)/lounge operations including, culinary standards, labor cost management, scheduling, ordering product, inventory, training, service standards, financial reporting, guest and client interaction. The ideal candidate will have prior experience with hiring, training and scheduling staff; monitoring service and complying with Sodexo and our airline client's standards of service. Oversight for both front and back of house, in addition to food/bar/beverage service, superb guest relations abilities are the key to success of this operation. We are seeking individuals with strong communication skills, flexibility and adaptability in a fast and frequently changing environment.

Great opportunity for a hospitality-minded individual looking to grow their career!

The successful candidate will:

  • have previous food, beverage and culinary experience within hotels, restaurants or similar upscale hospitality venue;
  • have oversight of daily food operations and deliver a high-quality product;
  • achieve company and client financial targets and goals;
  • develop and maintain client and customer relationships;
  • motivate, coach, mentor and develop frontline (hourly) staff; and/or
  • ensure Sodexo standards are met to include compliance with company food and physical safety programs.

Is this opportunity right for you? We are looking for candidates who:

  • have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
  • possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
  • exhibit flexibility to take on additional responsibilities as needed; and/or
  • demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.

Check out more about Airline Lounge Hospitality!

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Airport Parking Provided.

Not the job for you?

At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Campus, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States.. Continue your search for Food Service Management jobs.

Working for Sodexo:
At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.


What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.


Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies.


Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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