Job Description

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Grow your career and develop a team that shares your desire to make a difference.

Sodexo is seeking a motivated leader for a Food Operations Manager 2 at Lovelace Medical Center and The Heart Hospital of New Mexico at Lovelace Medical Center located in Alburquerque, NM.

As the Food Operations Manager, you will be responsible for managing the patient dining program prioritizing patient satisfaction in addition to supporting retail operations. The successful candidate will ensure food quality, daily patient meal rounding, and demonstrate professional communication skills with a passion for creating a positive patient and guest experience. Prior patient services and/or retail management experience in a hospital setting is preferred.

The successful candidate will:

  • evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
  • coordinate department safety and sanitation
  • ensure operating standards meet and exceed benchmarks
  • engage with employees and promote an inclusive culture
  • rounding with patients and nurses to promote and improve patient satisfaction

We are looking for candidates who have:

  • management experience in the food service industry
  • experience leading a team in a kitchen environment and enforcing safety & sanitation protocols
  • natural ability to lead and build teams and foster engagement
  • demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.


Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?
At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Campus, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States.

Employees who work at this location are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.


What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.


Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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