Sodexo is seeking a Food Operations Manager 2 for Medstar Harbor Hospital located in Baltimore, MD. This facility is a 135-bed acute care hospital serving Southern Baltimore area. Medstar is focused on caring for patients and their loved ones utilizing advanced technology under the guidance of expert clinicians. Quality, Safety, Wellness, and Patient Satisfaction are achieved through a spirit of patient centered services that connect us to the community we serve.

The Operations Manager reports to the General Manager and will have direct oversight for three retail outlets including a coffee shop, gift shop and cafe. This position will provide support up to 20 frontline associates. The Operations Manager will also assist the patient services department using the "At Your Request" (AYR) patient dining services program.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• have oversight of day-to-day operations;
• successfully coordinate all required tasks through subordinate leads and frontline staff;
• deliver high quality food services including retail, catering and patient meal management operations;
• achieve company and client financial targets and goals;
• develop and maintain client and customer relationships (i.e., comfortable in c-suite settings where communication skills are imperative when serving as top level site management)
• develop strategic plans;
• ensure HACCP, regulatory and standards compliance;
• have daily interaction with patients, their families and clinical team to ensure patient satisfaction;
• create a positive environment; and/or
• ensure Sodexo standards are met.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.