Food Operations Manager 2
Job Description
Role Overview
Food Operations Manager 2
Sodexo Corporate Services | Federal Reserve Bank – Richmond, VA
Are you a financially savvy food service leader who thrives in a dynamic, high‑profile corporate environment? Sodexo Corporate Services is seeking an experienced Food Operations Manager 2 to support a premier account at the Federal Reserve Bank in Richmond, VA.
This role is perfect for someone who loves numbers, insights, and impact—and who also enjoys being connected to day‑to‑day operations without being hands-on in the kitchen.
About the Operation
You’ll support a diverse, hospitality-forward food program that includes:
- Corporate Café with 5 stations (grill, deli, entrée, global cuisine, salad bar + rotating pop-ups)
- Café hours: 7:30 AM – 1:30 PM
- 24-hour Grab & Go with self checkout
- Starbucks® licensed location
- Open 7:30 AM – 3:00 PM
- Executive Dining Room
- Elevated lunch buffet, 4 days per week | 11:30 AM – 1:30 PM
- Catering production for the building
- Team size: 24 hourly employees on site
The Role at a Glance
This position is 70% finance-focused and 30% operationally engaged—ideal for a finance professional with food service experience who wants to be deeply embedded in the business.
You will serve as a trusted financial and operational partner to General Managers and Operations Leaders, helping drive performance, accountability, and continuous improvement.
Incentives
What You'll Do
Key Responsibilities
Financial Leadership & Analysis (Primary Focus)
- Lead daily, weekly, monthly financial reporting with accuracy and consistency
- Own weekly flash reports, including analysis of:
- Volume
- Labor
- Food cost
- Settlements with clear root-cause explanations
- Deliver insight-driven forecasts and performance trends
- Manage all financial matters across cost centers, including:
- Account reconciliations
- AR / AP
- Billing
- Budgeting
- Inventory & transfers
- Perform trend and year-over-year variance analysis to support budgeting and decision-making
- Partner with General Managers to:
- Optimize labor
- Control food cost
- Improve margins
- Provide ongoing financial coaching to GMs, Chefs, and Operations Leaders
- Monitor labor trends and staffing efficiencies, recommending adjustments as needed
- Manage ABC and business licensing compliance
Operational Support & Engagement
- Be present in the operation, supporting:
- Café oversight
- Starbucks initiatives
- Catering and special events
- Marketing and program rollouts
- Assist with implementation of new programs and concepts
- Support leaders where needed to ensure smooth daily operations
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- Strong finance and accounting background with food service or hospitality experience
- Proven ability to analyze data and translate it into actionable insights
- Experience supporting multiple food service platforms (café, catering, executive dining preferred)
- Confident communicator who can partner with leaders at all levels
- Detail-oriented, organized, and deadline-driven
- Comfortable working in a regulated, professional corporate environment
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.