Sodexo is seeking a Food Operations Manager 3, Regional OperationsSupport to support our hospitals in the Sharp Healthcare System. This position will include support of food service operations in retail, patient services and catering at different facilities in the system. The right candidate able to travel between facilities and willing to manage in all areas of food services.

We are seeking candidates who are qualified to lead Healthcare food service operations in California. To meet California requirements, candidates will need a background as a Registered Dietitian, Certified Dietary Manager or have a Bachelor’s Degree in Dietetics, Nutrition.

This position is full time but temporary and can last for up to or longer than 18 months, with the potential of leading to a permanent role with Sodexo.

Are you an experienced food service professional or culinary manager ready to take your career to the next level? At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

The successful candidate will:

• be qualified to lead Healthcare food services operations in California
• monitor, audit, implement and standardize new menus;
• work with vendors on procurement items; be responsible for purchasing manager and purchasing financial audits;
• continue sustainability program with the direction of Director of Culinary Operations;
• conduct yearly culinary foundations training to all cooks;
• improve and standardize catering and banquet services, create menus based on client needs;
• implement innovative and fresh ideas in retail, catering and patient services; and/or
• create interpersonal relationships with clients in hospital.
  
  

Is this opportunity right for you? We are looking for candidates who have:

• a strong culinary background, with the demonstrated ability to stay current with new culinary trends;
• excellent leadership and communication skills with the ability to maintain the highest of standards and implements company policies;
• strong management skills and previous experience working in a high-volume facility;
• high end catering and dining experience and a passion for culinary arts;
• experience with authentic global cuisine (highly desirable);
• a strong production culinary background, ideally in an up-scale restaurant/retail/catering environment;
• menu planning experience and a strong understanding of current culinary trends;
• Servsafe certified as well as working knowledge of HACCP and experience with Health and Safety audits.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Employees who work in Healthcare are required to be fully vaccinated and boosted against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

The Manager 3, Regional Operations Support (ROSI) has overall responsibility, or a portion of an on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client executive. In this role, the ROSI has direct accountability for executing Sodexo systems, programs, resources, tools, and talent management that drives operational excellence and our service commitments that are: Predictable, Reliable, and Repeatable.

Primary Responsibilities:

Client / Customer Service - 20%

• Navigates the client organization through effective communication while influencing and persuading at multiple levels. Seeks to collaborate for win-win outcomes.
• Effectively partners with client and Sodexo stakeholders to drive successful outcomes.
• Complies with all client policies and procedures.

Operational Excellence - 20%

• Owns, drives, and measures operational excellence outcomes of Sodexo and client.
• Effectively deploys, embeds and ensures Sodexo standardized processes are in place.
• Creates a continuous quality improvement culture that drives operational efficiencies.
• Drives change and creates a culture where change is embraced and operationalized.
• Brings innovation to client organization through deployment of Sodexo programs and brand.
• Utilizes data driven decision making processes around operational expenses and performance outcomes to drive continuous improvement and celebrate successes.

Analysis & Decision Making - 20%

• Utilizes tools within Sodexo Healthcare to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.
• Accountable for effective utilization of labor resources.
• Analyses data such as labor and turnover reports, etc. to engage in data driven decision making around talent.
• Brings insightful analysis to issues using data, logic, benchmarking, and leading practices in decision making to determine best solutions for the business.
• Effective risk management by ensuring consistent regulatory and legal compliance.
• Compliance with supply chain management requirements.
• Knows, understands and effectively manages comprehensive unit finances including both Sodexo and Client budgets.
• Set operational goals with key metrics and ensures quick analysis of variances to ensure a prompt resolution and mitigate adverse impact on our clients or our performance.
• Delivers predictable top and bottom-line results at the site, relentless focus on driving efficiency, and makes difficult decisions.
• Effectively delegates operational responsibilities to appropriate individuals / positions.

Safety - 20%

• Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.
• Behaviors include: Working as a team for safety
• Communicating Effectively for Safety
• Managing Safety Risks
• Optimizing Human and Environmental Factors
• Recognizing, respond and reporting incidents
• Adherence to all operational safety practices and protocols
• Drives a safety culture throughout the team.

Talent - 20%

• Ability to effectively manage critical aspects of Human Resources (ie. Leadership, People Management, Employee Relations, etc) to support individual and team development and drive operational outcomes.
• Creates a culture of continuous learning and development for self and those within the unit assigned.
• Develops rigorous plans to continually enhance employee engagement and recognition
  

Basic Education Requirement - Bachelor's degree in a relevant field or equivalent work experience

Basic Management Experience - 3 years

Basic Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition;

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.