Use your passion for service and have a positive impact in the communities we serve!

Sodexo is seeking a Food Operations Manager 3 for Yale New Haven Health, Saint Raphael Campus in New Haven, CT. This role will report to the General Manager and oversee a team of approximately 40-50 union employees.

Must have prior food and patient service, union management experience in a high-volume healthcare setting.

Responsibilities of this role will include:

• patient service operations and be responsible for menu development;
• diet office operations;
• operational excellence;
• KPI attainment;
• client and Sodexo budget adherence;
• management of frontline staff;
• c-suite relationships at the local hospital and health system level;
• overall coordination and delivery of Sodexo's patient service programs and high standards for this prestigious client organization;
• frequent interaction with Patient Experience Managers, ensuring a high-level of patient satisfaction and experiences

Is this opportunity right for you? We are looking for candidates who have:

• excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
• passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
• knowledge of nutrition and specialized diets;
• experience with oversight of diet offices; and/or
• strong management skills, preferably in healthcare
  

Click here to learn more about Yale New Haven Health, Saint Raphael Campus

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Employees who work in healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years

Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.