Job Description

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Sodexo is seeking a Food Service Client Executive for Yale New Haven Health located in New Haven, CT.

The Food Service Client Executive will manage all food service operations at Yale New Haven’s York Street Campus (1,000 patient bed service program with 6 retail locations) and indirect oversight of St Raphaels Campus (510 patient beds, 2 retail locations with bedside dining). Reporting to the Client Executive II, this position is responsible for operational excellence, multi-site contract management, KPI attainment, client and Sodexo budget creation and adherence, c-suite relationships at the local hospital and health system level, and overall coordination and delivery of Sodexo's programs and high standards for this prestigious client organization.

Is this opportunity right for you? We are looking for candidates who:

  • union management experience;
  • have a strong P&L background;
  • have experience managing multiple locations or business segments;
  • can direct other leaders in a high-volume business;
  • can build and foster relationships across Sodexo internally to ensure additional market growth and the promotion of comprehensive solutions offerings to clients – this includes collaborating with senior leaders and Business Development to grow Sodexo’s business in the assigned market;
  • can develop exceptional client relations and ensure the facility’s product offerings/solutions align with client needs;
  • drive solutions that optimize the current business portfolio;
  • develop and execute a strategy to accelerate business growth throughout the region;
  • play a key role and enthusiastically supports the succession planning and development of key personnel within area of responsibility;
  • can ensure the organization’s brand reputation;
  • and/or lead and motivate the management team, inspiring strategic direction;
  • cultivate relationships with clients and other teams within Sodexo;
  • ensure the fulfillment of all contract commitments;
  • sustain client satisfaction and retention;
  • and maintain strong employee relations.

Click here to learn more about Yale New Haven Health System.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.


Not the job for you?
At Sodexo, we offer executive careers that lead our business in Corporate, Schools, Universities, Government and Agencies, Healthcare, Personal and Home Health Services, Senior Living, Sports and Leisure, and Benefits and Reward Services. Positions are located across the United States. Continue your search for Executive positions.


What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.


Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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