Job Description

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Sodexo is seeking an Food Services Manager for UMass Memorial North Pavilion , located in Worcester, MA. The manager will oversee a team serving patient meals, and supporting cafeteria food retail. This is a non-exempt role, paid hourly. The schedule for this role is primarily Monday-Friday and daytime hours, however this roles requires someone who has the flexibility to cover a closing shift (to 8pm) when business needs arise; the Manager also works on rotating weekends.


What You'll Do
  • manage all daily food operations through hourly and supervisory frontline associates
  • maintain food and health & safety logs within Sodexo and hospital guidelines and requirements
  • ensure trainings remain up to date for all hourly associates, for both Sodexo and hospital related trainings
  • effectively mentor and develop the food services team
  • implement innovative and fresh ideas in retail, catering and patient services
  • cultivate effective interpersonal relationships with patients, customers, and clients in hospital

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.


What You Bring
  • a strong production culinary background, ideally in an up-scale restaurant/retail/catering environment;
  • experience leading and engaging a culinary and/or food services team
  • Servsafe certified as well as working knowledge of HACCP and experience with Health and Safety audits
  • familiarity with Sodexo processes and systems (preferred, not required)

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.


Qualifications & Requirements

Minimum Education Requirement - High School Diploma, GED or equivalent

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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