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Sodexo is seeking a General Manager -Multi-Service located in Columbus, Ohio.

The General Manager Multi-Services 1 will oversee Sodexo's operations including, Food & Nutrition and Environmental Services. The hours are generally Mon-Fri day-shift with very limited weekends. #LI

Seeking candidates that have a passion for driving and improving the patient experience. This role is multi-service, however falls heavier in food management responsibilities, therefore our ideal candidate must have previous experience in food operations management and possess strong leadership skills.

The successful candidate in this role will:

• manage the environmental services and food and nutrition dept.;
• have exceptional client service mentality and executive presence;
• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

• are an expert in building and maintaining strong customer / client relationships;
• possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
• have 3-5 years previous custodial and food service management experience preferably in a hospital environment;
• can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
• have experience effectively managing projects within agreed upon timelines;
• are proficient with computers and other technology; have strong financial acumen and budget management experience
• are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system and patient dining program

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?
At Sodexo, we offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

Employees who work at this location are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Functions as the leader for multiple core services, in a single account and/or multiple locations within the same contract. Single point of contact and/or client liaison in support of business that in total is $5 million or less in managed volume.
Key Duties
- Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

- Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

- Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

- Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

- Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

- Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.