Job Description

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If leading a team is your superpower, bring your talent to this outstanding opportunity at Sodexo!

Sodexo Healthcare is hiring a General Manager 3 of Environmental Services for Billings Clinic located in beautiful Billings, Montana.

Billings Clinic is Montana’s largest health care system serving Montana, Wyoming and the western Dakotas. Billings Clinic, the region’s largest multi-specialty group practice with over 80 specialties. This is a 307-bed hospital and Level II trauma center.


Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will:

  • Establishes safe work environment for clients/ customers/staff.

  • Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement

  • Fully implement and adhere to the Sodexo Clients for Life process

  • Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.

  • Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.

  • Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements

  • Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

  • Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.

  • Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions

  • Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership

  • Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance

Is this opportunity right for you? We are looking for candidates who:

  • are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;
  • are an expert in building and maintain strong customer / client relationships;
  • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
  • have 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment;
  • can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
  • have experience effectively managing projects within agreed upon timelines;
  • are proficient with computers and other technology;
  • have experience with vendor and contract management, as well as union and contract negotiations; and/or
  • have strong financial acumen and budget management experience

Learn more about Billings Clinic Hospital here --> https://www.billingsclinic.com/about-us/

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.


Not the job for you?
At Sodexo, we offer Environmental Service/Housekeeping positions in Healthcare and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.

Working for Sodexo:
Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.


What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.


Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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