Sodexo is seeking a General Manager 3, Food, for its operations at Hermitage, a Senior Living Community located in heart of Richmond, Virginia historic neighborhood of Ginter Park. The General Manager will oversee the daily dining operations serving approximately 140 independent living and skilled care residents. Will report to the District Manager and manage 2 managers with an hourly staff of approximately 25.

Is this opportunity right for you?

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

Are you the experienced food service manager we’re seeking?

We are looking for candidates who will:

• have oversight of day-to-day operations (tray service and dining room service);
• deliver high quality food service;
• implement Sodexo systems and programs, and oversee training of staff;
• continuously evaluates service to ensure patient and client satisfaction;
• drive employee engagement and patient satisfaction through strong leadership skills;
• integrate fully within our client's organization and be a trusted advisor with a customer service focus;
• achieve company and client financial targets and goals;
• develop and maintain strong client and customer relationships;
• develop strategic plans;
• create a positive environment; and
• ensure Sodexo Standards are met.

The ideal candidate will have:

• 3 or more years previous food service management experience ideally in a Senior Living/ Healthcare environment;
• strong financial skills;
• a dietary manager certification (CDM/CFPP) is needed or must be obtained within one year of hire date;
• a strong background in safety and sanitation compliance;
• a work history demonstrating strong leadership and hospitality skills and the ability to work collaboratively;
• the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
• knowledge of compliance to food safety, sanitation, and overall workplace safety standards;
• the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and
• working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC), and is proficient in computer skills and report management experience.

Learn more about Hermitage

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
Key Duties
- Provides team leadership & training
- Controls unit financials
- Directs daily food operations for quality & safety standards
- Supervises day to day activities
- Delegates authority
- Assigns & prioritizes activities
- Monitors operating standards
- Establishes a safe work environment
- Support workplace inclusion activities

Basic Education Requirement - Bachelor's Degree or equivalent experience
Basic Management Experience - 3 years
Basic Functional Experience - 3 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.