General Manager 3 - Food
Job Description
Role Overview
Do you thrive in fast‑paced food service environments and love creating exceptional guest experiences?
We’re seeking a General Manager, Micro Kitchen to lead a high‑visibility corporate micro‑kitchen, coffee program in Indianapolis, Indiana. This role is ideal for a hospitality‑driven operator with strong coffee expertise, retail experience, and polished client‑facing skills—someone who can elevate service, optimize performance, and build a best‑in‑class micro‑kitchen experience.
The General Manager will oversee daily operations, product curation, inventory management, financial performance, and frontline leadership while shaping an innovative, guest‑focused micro‑kitchen program. This is a hands‑on, creative role with the opportunity to pioneer new offerings and influence the long‑term evolution of the program.
What Makes This Role Exciting
Creative freedom to shape a new micro‑kitchen and coffee program
High visibility with a major corporate client
Balanced schedule with limited nights/weekends
Opportunity to innovate, curate, and elevate workplace hospitality
Strong growth potential within a large, expanding organization
What You'll Do
Lead micro‑kitchen & coffee operations — Oversee daily stocking, merchandising, sanitation, and guest experience across all micro‑kitchen and coffee service areas.
Curate product & coffee offerings — Select, rotate, and evaluate snacks, beverages, and specialty coffee items aligned with client preferences and workplace culture.
Manage inventory and cost controls — Maintain accurate inventory, reduce waste, and meet food, coffee, and labor cost targets.
Develop and lead the frontline team — Recruit, train, coach, and motivate staff to deliver consistent, high‑quality micro‑kitchen and coffee service.
Strengthen client partnerships — Serve as the primary on‑site partner, ensuring alignment, communication, and satisfaction with both micro‑kitchen and coffee program performance.
Ensure regulatory compliance — Uphold all local, state, and federal food safety regulations while maintaining operational excellence across micro‑kitchen and coffee service areas.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Hospitality leadership experience — A background in food service, micro‑kitchens, cafés, or coffee programs with a passion for creating exceptional guest experiences.
Strong coffee knowledge — A genuine understanding of coffee, brewing methods, equipment, and how to deliver a consistent, high‑quality coffee experience.
Operational excellence — Proven ability to manage inventory, cost controls, merchandising, and daily micro‑kitchen operations with accuracy and efficiency.
Team development skills — Experience recruiting, training, coaching, and motivating frontline staff in a fast‑paced environment.
Client‑facing communication — Polished communication skills and the ability to build strong, collaborative relationships with corporate partners.
Adaptability and problem‑solving — Comfort navigating changing priorities, solving operational challenges, and maintaining professionalism in a dynamic workplace.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years