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Food Service

General Manager 3 - Food

Job Description

Role Overview

If you thrive in the energy of a dynamic operation, love developing people, and feel most at home creating food experiences that bring teams and guests together, this role gives you the opportunity to lead with both your vision and your operational expertise. As the General Manager 3, you will guide the overall direction of a high‑volume account—setting standards, driving performance, and ensuring every part of the operation reflects excellence.

You’ll be the steady, connective force across the operation, building a strong service culture and helping your team grow into their full potential. You’ll bring clarity, creativity, and disciplined execution to an environment that values consistency, innovation, and exceptional hospitality.

This is a hands‑on leadership role. You’ll be present in the operation, on the floor, in service areas, and alongside your team—coaching, supporting, and ensuring the guest experience is seamless. You’ll also play a key role in onboarding and developing new talent, ensuring they feel supported, trained, and aligned with the standards and expectations of the account.

What You'll Do

  • Lead overall operations — Oversee all daily foodservice functions, ensuring consistent execution, quality, and alignment with Sodexo standards.

  • Drive financial performance — Manage budgets, forecasting, labor strategy, and P&L performance to meet operational and client expectations.

  • Strengthen client partnerships — Serve as the primary on‑site liaison, building trust with client leadership and ensuring service delivery meets their goals.

  • Develop and lead teams — Coach, mentor, and grow managers and frontline staff, fostering a culture of accountability, engagement, and high performance.

  • Ensure service and culinary excellence — Champion high‑quality food, hospitality, and guest experience across all service lines.

  • Drive innovation and continuous improvement — Identify opportunities to elevate programs, streamline operations, and introduce new ideas that enhance the overall experience.

 

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • Leadership excellence — A proven ability to lead diverse teams, build strong culture, and inspire people to perform at their best.

  • Operational mastery — Deep understanding of foodservice operations, systems, compliance, and the ability to keep a complex environment running smoothly.

  • Financial acumen — Experience managing budgets, labor strategy, forecasting, and P&L performance with a focus on accuracy and accountability.

  • Client‑focused partnership — Strong communication and relationship‑building skills that foster trust with clients and support long‑term partnership success.

  • Hospitality mindset — A commitment to delivering exceptional guest experiences through high standards in service, food quality, and presentation.

  • Strategic and innovative thinking — The ability to identify opportunities, solve problems proactively, and introduce ideas that elevate the operation and the team.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years

Job Details

Job Title General Manager 3 - Food
Category Food Service
Location(s) New York, NY
Salary Range $77605 to $100430
Job ID 988830