Job Description

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Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

*Relocation is Available.*

Sodexo has a great opportunity for you as a General Manager 5 for University at Albany, SUNY located in Albany, NY. At this Sodexo account, the General Manager will oversee the Food Service operations for The Indigenous Quad at University at Albany, SUNY. Indigenous Quad feeds approximately 1,900 students breakfast, lunch, dinner and late night service. The Indigenous Quad is open 7 days a week, and has over 9 dining platforms.The General Manager will report to the District Manager and will manage 3 Managers and 60+ union employees. As the General Manager, you will have total unit operating responsibilities including day to day interactions with clients.

The successful candidate will:

  • Deliver exceptional customer service
  • Meet and exceed Sodexo standards of operations
  • Grow and develop onsite operations team
  • Work to achieve continual satisfaction of students and clients
  • Achieve financial targets and goals
  • Ensure HACCP compliance
  • have oversight of day-to-day operations;
  • deliver high quality food service;
  • achieve company and client financial targets and goals;
  • develop and maintain client and customer relationships;
  • develop strategic plans;
  • create a positive environment; and/or
  • ensure Sodexo standards are met.

Is this opportunity right for you? We are looking for candidates who:

  • have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
  • have culinary production experience and a strong background in safety and sanitation compliance;
  • can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
  • prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or
  • demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience. This does not apply to external candidates.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.


What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.


Position Summary

Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account.
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.

Key Duties:
- Directs all contract services.
- Oversees management/administrative team who are responsible for special functions, cash control and payroll.
- Customer and client satisfaction
- Drives growth
- Financial management


Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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