Imaging Service Engineer 3
Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.
Sodexo's Healthcare Technology Management (HTM) Division is looking for a highly-skilled, confident, and punctual individual to fulfill an Imaging Service Engineer III role located in Evanston, IL.
The ideal Imaging Service Engineer 3 will have outstanding customer service and communication skills, as well as a strong commitment to delivering excellent repair services in an expedient manner. Prior roles within Healthcare Technology Management (HTM) is a must.
NorthShore University HealthSystem (NorthShore) is an integrated healthcare delivery system consistently ranked as a Top 15 Teaching Hospital in the U.S. The NorthShore system, headquartered in Evanston, Ill., includes six hospitals – Evanston, Glenbrook, Highland Park, Northwest Community, Skokie and Swedish. NorthShore also includes a 900 physician multispecialty group practice, NorthShore Medical Group, with more than 140 locations in the Chicagoland area. NorthShore has annual revenues of $3.2 billion and employs 17,000 people.
NorthShore is a Magnet-recognized organization, the first in Illinois to receive this prestigious honor as an entire system that demonstrates excellence in nursing and high standards in patient care.
NorthShore also is a national leader in the implementation of innovative technologies, including an Electronic Medical Record (EMR) system. In 2003, NorthShore was among the first in the country to successfully implement a systemwide EMR with demonstrable benefits in quality, safety, efficiency and service to patients. NorthShore has been recognized by multiple national organizations for this notable achievement.
As the principal teaching affiliate for the University of Chicago Pritzker School of Medicine, NorthShore is dedicated to excellence in medical education and research. Combined with NorthShore’s established reputation for advanced information technology and its strong clinical environment, this affiliation represents an exciting advancement in patient care for the Chicagoland area.
NorthShore’s health system includes significant capabilities in a wide spectrum of leading clinical programs, including Kellogg Cancer Center, NorthShore Neurological Institute, NorthShore Orthopaedic Institute, NorthShore Cardiovascular Institute, Neaman Center for Personalized Medicine and High-Risk Maternity.
NorthShore Research Institute focuses on clinical and translational research, including leadership in clinical trials and medical informatics.
NorthShore Foundation is the primary philanthropic entity of NorthShore. The Foundation raises charitable contributions and engages volunteers committed to support NorthShore’s ongoing mission to "help everyone in our community be their best."
The Imagining Service Engineer III will possess:
- experience repairing, maintaining and calibrating medical imaging devices including X-rays, Rad room, C-Arms, Bio-Rad Fluor, CT, MRI. PET, Ultrasound, Mammography, and Portables.
- at least 7+ years' experience in an imaging role
- experience in a hospital or healthcare setting
- ability to make decisions regarding troubleshooting and repairing medical imaging devices
- prior knowledge of renowned medical equipment, preferably Philips, Siemens, Carestream, GE, etc.
- excellent communication, customer service and time management skills
- ability to participate in on-call rotation schedule as required
- CTM experience is a must and/or HTM experience is a must
Please learn more about NorthShore University Health System at:
Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
****A valid driver’s license and acceptable driver’s license record check is required.****
Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.
We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal, and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.
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At Sodexo, we have HTM positions at numerous client locations across the United States. Continue your search for HTM jobs
What We Offer
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Using the highest level of technical expertise, inspect, troubleshoot, repair, maintain, and calibrate the full range of diagnostic imaging and/or therapeutic radiation equipment, devices, system, and instruments. Interact on a routine basis with other clinical health providers in the identification of technology-based problems and solution development.
-Inspect, maintain, repair and calibrate equipment and systems
-Ensures regulatory compliance
-Develops staff by teaching and mentoring others
-Provides advanced support of equipment for direct patient care
-Interacts on a routine basis with clinical health providers in the identification of technology based problems and solutions
-Solves organization-level customer service issues and complaints
-Preparing required documentation and reports
-Demonstrates a safety mindset
-Financial responsibility for purchasing parts and service
Qualifications & Requirements
Basic Education Requirement - Associate's Degree (or equivalent experience) in electronic, biomedical engineering or a discipline geared toward managing maintaining and repairing clinical equipment within a healthcare environment
Basic Functional Experience - 7 years of imaging equipment repair and maintenance within a healthcare environment and/or entry level of formalized training and/or equivalent military training. Significant factory-level training of imaging equipment contributing to the effectiveness of the organization. Preferred CRES nationally
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.