Manager, Multi-Service
Job Description
Role Overview
Sodexo is seeking an experienced Manager, Multi‑Service to support dining operations at TuftsMedicine – Lawrence Memorial Hospital in Medford, MA. This is a Monday–Friday opportunity offering excellent work‑life balance, ideal for leaders passionate about food safety, sanitation, and operational excellence.
This role is highly hands‑on and focused on ensuring food operations are always health‑inspection ready, while effectively managing people, processes, and finances. Candidates with strong food service management experience—including those from upscale restaurant AGM or GM roles (2+ years)—are strongly encouraged to apply.
What You'll Do
- Lead and enforce all food safety and sanitation programs to ensure continuous health inspection readiness
- Conduct routine audits, safety walks, and operational checks
- Oversee daily food service operations, ensuring quality, consistency, and customer satisfaction
- Manage cash handling procedures, deposits, variances, and internal controls
- Responsible for inventory management, purchasing, and cost controls
- Primarily food‑focused, with exposure or support of EVS/Environmental Services operations as needed
- Manage scheduling and payroll, ensuring appropriate coverage and labor efficiency
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Required
- Food service management experience (higher education, healthcare, or comparable environment)
- Strong knowledge of food safety, sanitation, and regulatory compliance
- Experience with cash handling, inventory, purchasing, scheduling, and payroll
- Proven ability to lead and develop hourly staff
Preferred
- Some experience supporting EVS / Environmental Services
- Upscale restaurant AGM or GM experience (2+ years)
- Prior Sodexo experience strongly preferred
- Familiarity with Sodexo systems such as Retail Ranger a plus, but not required
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending)