Job Description

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Sodexo is seeking a Manager of Healthcare Technology to manage high level Clinical Technology Management. They will manage several types of medical equipment. This individual should be a high-level leader that can manage teams of approximately supervisors and technical professionals. This is a fantastic opportunity for an accomplished HTM leader!

The ideal candidate will have a successful track record of management performance within Healthcare Technology and have a broad understanding of the many service aspects that they will encounter and resolve day to day. The Director level (ROSI) will partner with region HTM Leaders to drive operational effectiveness and client satisfaction for clinical engineering services which enhances patient outcomes and client organization objectives.

Our HTM professionals should have:

  • Experience managing biomedical/ imaging services in a large healthcare system. Candidate must be knowledgeable about regulatory compliance (CIHQ, DNV, TJC).
  • Solution oriented approach, critical thinking skills and the ability to navigate and successfully resolve conflict.
  • Ability to provide world class service and develop unbreakable partnerships with our customers, staff, and vendors.
  • Superior business acumen, agility, adept at making decisions and budget management proficiency.
  • Experience leading high performing teams including mentoring/development of new and existing talent within the organization.
  • Executive presence.

The HTM Director level, Regional Operations Support (ROSI) has overall responsibility, or a portion of an on-sight operations for Healthcare Technology Management (HTM) services as assigned by the Client Executive. In this role, the ROSI has direct accountability for executing Sodexo systems, programs, resources, tools, and talent management that drives operational excellence and our service commitments that are: Predictable, Reliable, and Repeatable.

Primary Responsibilities:

Client / Customer Service - 20%

Operational Excellence - 20%

Analysis & Decision Making - 20%

Safety - 20%

Talent - 20%

Key Duties:

  • Oversight of clinical engineering staff to facilitate program management in assigned area
  • Medical Technology Assessment Management of all Client Assets
  • Project Management activities aligned to Capital Planning and MedIT Security
  • Client/Customer relations
  • Purchased Services and Vendor Management
  • Financial Management and Total Cost of Ownership Optimization
  • Hiring, training of HTM professionals
  • Growing Program through Organic sales

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

****A valid driver’s license and acceptable driver’s license record check is required.****

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal, and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.

Not the job for you?

At Sodexo, we have HTM positions at numerous client locations across the United States. Continue your search for HTM jobs.


What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.


Position Summary

The Manager 3, Regional Operations Support (ROSI) has overall responsibility, or a portion of an on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client executive. In this role, the ROSI has direct accountability for executing Sodexo systems, programs, resources, tools, and talent management that drives operational excellence and our service commitments that are: Predictable, Reliable, and Repeatable.

Primary Responsibilities:

Client / Customer Service - 20%

  • Navigates the client organization through effective communication while influencing and persuading at multiple levels. Seeks to collaborate for win-win outcomes.
  • Effectively partners with client and Sodexo stakeholders to drive successful outcomes.
  • Complies with all client policies and procedures.


Operational Excellence - 20%

  • Owns, drives, and measures operational excellence outcomes of Sodexo and client.
  • Effectively deploys, embeds and ensures Sodexo standardized processes are in place.
  • Creates a continuous quality improvement culture that drives operational efficiencies.
  • Drives change and creates a culture where change is embraced and operationalized.
  • Brings innovation to client organization through deployment of Sodexo programs and brand.
  • Utilizes data driven decision making processes around operational expenses and performance outcomes to drive continuous improvement and celebrate successes.


Analysis & Decision Making - 20%

  • Utilizes tools within Sodexo Healthcare to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.
  • Accountable for effective utilization of labor resources.
  • Analyses data such as labor and turnover reports, etc. to engage in data driven decision making around talent.
  • Brings insightful analysis to issues using data, logic, benchmarking, and leading practices in decision making to determine best solutions for the business.
  • Effective risk management by ensuring consistent regulatory and legal compliance.
  • Compliance with supply chain management requirements.
  • Knows, understands and effectively manages comprehensive unit finances including both Sodexo and Client budgets.
  • Set operational goals with key metrics and ensures quick analysis of variances to ensure a prompt resolution and mitigate adverse impact on our clients or our performance.
  • Delivers predictable top and bottom-line results at the site, relentless focus on driving efficiency, and makes difficult decisions.
  • Effectively delegates operational responsibilities to appropriate individuals / positions.

Safety - 20%

  • Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.
  • Behaviors include: Working as a team for safety
  • Communicating Effectively for Safety
  • Managing Safety Risks
  • Optimizing Human and Environmental Factors
  • Recognizing, respond and reporting incidents
  • Adherence to all operational safety practices and protocols
  • Drives a safety culture throughout the team.

Talent - 20%

  • Ability to effectively manage critical aspects of Human Resources (ie. Leadership, People Management, Employee Relations, etc) to support individual and team development and drive operational outcomes.
  • Creates a culture of continuous learning and development for self and those within the unit assigned.
  • Develops rigorous plans to continually enhance employee engagement and recognition

Qualifications & Requirements

Basic Education Requirement - Bachelor's degree in a relevant field or equivalent work experience

Basic Management Experience - 3 years

Basic Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition;

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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