Multi eXPress Manager 2
Job Description
Sodexo is seeking Multi - Express Manager2, which will oversee Patient Transport and Service Response Center at Brockton Hospital, in Brockton Massachusetts. Brockton Hospital is a 200 bed facility with up to 40 Fte client staff. This person will play a pivotal role in ensuring efficient patient transportation services and effective management of the Service Response Center. This position oversees a team responsible for timely and safe transportation of patients within the hospital and coordinates responses to service requests to maintain high standards of patient care and operational efficiency.
Key Responsibilities:
Patient Transport Management:
- Supervise and coordinate the daily operations of the patient transport team.
- Ensure timely and safe transportation of patients between departments, procedures, and discharge areas.
- Monitor and optimize transport routes and schedules to enhance efficiency.
Service Response Center Oversight:
- Manage the Service Response Center, including staffing, scheduling, and training of personnel.
- Coordinate responses to service requests and ensure timely resolution of patient and staff needs.
- Implement and maintain protocols for handling urgent and non-urgent service calls.
Team Leadership and Development:
- Provide leadership, guidance, and mentorship to the transport and service response teams.
- Conduct performance evaluations and implement professional development plans.
- Foster a collaborative and supportive work environment to promote team cohesion and morale.
Quality Assurance and Compliance:
- Ensure compliance with hospital policies, procedures, and regulatory requirements related to patient transport and service response.
- Monitor service quality and implement improvements based on feedback and performance metrics.
- Conduct regular audits and assessments to maintain high standards of service delivery.
Communication and Collaboration:
- Serve as a liaison between the transport/service response team and other hospital departments.
- Collaborate with nursing, clinical staff, and administrative teams to streamline patient flow and enhance communication channels.
- Participate in hospital committees and meetings related to patient transport and service response initiatives.
Employees who work at this location are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
Qualifications & Requirements
Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in functional areas such as call center technology, computer applications, process improvement, or related areas
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apply OnlinePay: $63,700 to $96,470/year
$63700 to $96470
Posted: 9/26/2024
Job Status: Full Time
Job Reference #: 976382