Job Description

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Are you a strategic, innovative facilities leader ready to help clients optimize their business.

Sodexo Corporate Services is seeking a qualified Operations Manager 2- Multi Services to join our team supporting a financial services client in New York and mailroom operations in Jersey City. We are seeking a strong leader with experience managing multiple services including mailroom operations, hospitality, and production (IT, graphic design, repographics and printing). The Operations Manager will help develop and manage a team of frontline employees and will collaborate with the leaders in each department.

Are You the One?

As the Multi Service Operations Manager you will assist our client via face-to-face interaction, email and phone providing prompt, courteous and customer-oriented services to staff and visitors. This role provides supervision of two or more core services such housekeeping and project management. Implements strategies to meet Client and Company objectives and achieve profitable growth. Ensures high customer satisfaction through developing team members and delivering quality services.

Key Responsibilities:

  • Directs daily operation of two or more core services at a site to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines.
  • Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards.
  • Assists in the development of new business service(s) for the client and implements the service program(s).
  • Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexo safety and loss prevention programs and with standards and procedures for the handling and storage of hazardous materials and/or waste and complies with all government regulations.
  • Manages the budget by controlling costs (e.g. labor, inventory, equipment, materials), complying with budget requirements and making adjustments when necessary.
  • Establishes operating standards, implements quality improvements and communicates them to employees.
  • Promotes and supports workplace diversity and inclusion initiatives.

Is this opportunity right for you? We are looking for candidates who have:

  • Basic Education Requirement - Bachelor’s Degree or equivalent experience
  • Basic Management Experience - 3 years
  • Basic Functional Experience - 3 years’ work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, and custodial/environmental
  • Experience managing mailroom operations, hospitality and production (IT, graphic design and print operations)
  • Working knowledge and skills in custodial and housekeeping services.

Please Note: The salary range for this position is $117-$125k annually


Not the job for you?
At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare and Senior Living locations across the United States. Continue your search for Facilities Management jobs.

Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.


What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.


Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience
Basic Management Experience - 5 years
Basic Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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