Operations Support Manager

Sodexo is seeking an Operations Support Manager to support a high‑profile corporate account during new unit openings, operational stabilization, and ongoing daily execution. This role plays a critical leadership‑support function, ensuring operational excellence, compliance, and a seamless workplace experience for both Sodexo teams and client partners.

The Operations Support Manager serves as a central coordination point between Sodexo leadership, frontline teams, and client stakeholders—providing advanced administrative oversight, managing key workflows, and supporting the implementation of operating standards across the account.

• Support units by ensuring compliance with Sodexo policies, procedures, and operating standards

• Execute new hire paperwork and maintain accurate, compliant employee files

• Coordinate systems access and manage documentation, technology workflows, and operational records

• Facilitate onboarding and training including New Employee Orientation and required company programs

• Support recruitment activities such as job postings, screening, and interviewing as needed

• Manage operational workflows

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Experience in foodservice or culinary operations with understanding of unit‑level workflows

• Ability to mentor and train teams across onboarding, compliance, and daily operations

• Strong communication skills with a customer‑service mindset

• Ability to manage multiple priorities in a fast‑paced corporate environment

• Exceptional organization and detail orientation with accurate documentation habits

• Proactive, self‑starter mindset with flexibility to take on additional responsibilities

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years       
Minimum Functional Experience - 3 years