Operations Support Specialist

Sodexo Energy and Resource is seeking an Operations Support Specialist to support one of our Oil & Gas clients in Houston, TX. Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.   

• responsible for overseeing work order tickets in CMMS for services including, but not limited to electrical, HVAC, plumbing, fire safety equipment, security systems, and building hardware, soft services or other projects as needed

• assist in providing general customer support to resolve issues

• assist in providing problem analysis and resolution, either via direct communication with the account or by informing the manager of issues that will require a more in depth effort

• work with other departments for vendor and product compliance

• support of conference room operations

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• experience managing and prioritizing work orders within a CMMS platform, ensuring timely completion across multiple building systems (electrical, HVAC, plumbing, fire/life safety, security, and general maintenance)

• working knowledge of facilities operations and maintenance, with the ability to coordinate services across hard and soft service lines

• strong customer service mindset, with the ability to respond to requests promptly and deliver effective solutions

• clear and professional communication skills, both written and verbal, with the ability to interact with clients, vendors, and internal teams

• experience supporting vendor management and compliance, including tracking service performance and ensuring adherence to company standards

• strong organizational and multitasking skills, with the ability to manage a high volume of service requests in a fast-paced environment

• high attention to detail when maintaining documentation, service records, and system data integrity

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience