Job Description

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A passion for helping people and attention to detail are the hallmarks of your success. Join a team where your leadership can make a difference

Sodexo is seeking a Patient Service Manager 2 for Bergen New Bridge Medical Center in Paramus, NJ. Bergen New Bridge Medical Center (BNBMC), is a 1,070 bed hospital, a clinical affiliate of Rutgers University. The Medical Center is both the largest hospital and licensed nursing home in NJ and the fourth largest, publicly owned hospital in the nation.

The Patient Services Manager 2 will interface with our Registered Dietitians to improve the patient experience and lead a team of unionized hourly associates. This position will be the main point of contact for the Patient Services Department and report to the General Manager.

This is a fantastic opportunity for a highly passionate, experienced and customer service driven individual. You thrive in a fast paced environment. You enjoy critical thinking and are a natural problem solver.

This is an exciting opportunity if you have extensive patient services experience in the foodservice healthcare setting! Apply now!

Is this opportunity right for you? We are looking for candidates who have:

  • excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
  • passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
  • knowledge of nutrition and specialized diets;
  • experience with oversight of diet offices; and/or
  • strong management skills, preferably in healthcare.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Employees who work at this location are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.


What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.


Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
Key Duties
- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Performs audits and prepares reports.


Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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