Retail Manager 1

Sodexo is seeking a results-driven Retail Food Manager to lead retail dining operations at Kaiser Permanente in Walnut Creek, California. This role is ideal for an experienced food service leader who is passionate about delivering exceptional customer experiences in a fast-paced healthcare environment. The Retail Food Manager will play a key role in driving retail performance, ensuring food safety and compliance, and leading high-performing teams aligned with Sodexo’s service excellence standards.

SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin “Magic” Johnson and Sodexo. This strategic alliance enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve. For almost 20 years, we have provided top-level food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges, universities and aviation lounges.

• Lead day-to-day retail food operations, including cafés, grab-and-go venues, and retail food concepts within the medical campus
• Drive sales growth, customer satisfaction, and operational efficiency through strong merchandising, service standards, and financial oversight
• Ensure compliance with food safety, sanitation, and Kaiser Permanente and Sodexo policies, as well as state and local health regulations
• Hire, train, coach, and engage frontline employees while promoting a culture of accountability, safety, and customer-centered service

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Proven experience managing retail food service operations, preferably in a healthcare or high-volume environment
• Strong operational and financial acumen, including budgeting, inventory control, and labor management
• Solid knowledge of food safety standards, California health codes, and regulatory compliance
• A hands-on leadership style with the ability to motivate teams, manage change, and deliver consistent result

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - High School Diploma, GED or equivalent experience