Job Description

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With your leadership excellence, you’re ready to move up to the next level.

Sodexo Campus Segment is seeking a Retail Manager 2 for The University of Massachusetts (UMass Boston) located in Dorchester, MA . As the Retail Manager, you will have oversight of the day to day operations of 2 retail accounts. We are looking for an innovative leader who is comfortable with technology advances, learning new retail programs and who has strong employee engagement skills and can drive strategic growth. .

Key Duties

  • Directs the work of hourly & supervisory food service workers.
  • Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
  • Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
  • Manages cash handling protocols & control procedures according to Sodexo policies.
  • Maintains client satisfaction for food quality & customer service.
  • Accountable for the execution of service quality by maintaining the highest level of delivery.
  • Supervises day-to-day work activities of food service workers, supervisors & managers.


The successful candidate will:

  • lead front-line teams, mentoring them in accurate cash handling, operations, open and closing processes; and/or
  • train and manage department HACCP Safety Programs, Sodexo programs and daily operation standards.

Is this opportunity right for you? We are looking for candidates who have:

  • a history of strong leadership and excellent communication skills;
  • prior experience promoting national brands with clients and customers in a campus environment; and/or
  • proven client relationship and customer service skills.

Not the job for you?
We offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Campus, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:
At Sodexo, you will find the ingredients for a great career in food service management specializing in Retail Management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.


What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.


Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent
Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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