Job Description

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Join a great team where people are at the heart of everything we do!

Sodexo is seeking a Retail Manager 2 for Cincinnati Children's Hospital located in Cincinnati Ohio. This position is going to be part of a team who is constantly keeping up with trends and culture. The Retail Manager 2 will oversee various retail units on campus.

Cincinnati Children's is a large children's hospital with 500+ beds and more than 13,000 employees. Picked by US News and World Report as the #3 Children's Hospital in the country. This unit has 'At Your Request' Room Service, large volume Fresh Inspirations Cafe, 8 offsite Cafe's, and Catering. Total managed volume is $16M with $10M in annual retail sales.

The position will report to the Retail Operations Manager and have approximately 15 direct report employees. The ideal candidate will be an experienced food service leader, who demonstrates an excellent customer focus and ability to drive retail programs. Previous experience in a healthcare environment is a plus.

You will be the face of the cafe on the front lines, energizing our guests every day. You’ll establish, oversee and coordinate all the operational activities of your restaurant with support of other Sodexo resources onsite. Let’s get into a few more specifics:

We are looking for candidates who will:

  • have oversight of day-to-day operations;
  • deliver high quality food service;
  • achieve company and client financial targets and goals;
  • develop and maintain customer relationships;
  • develop strategic plans;
  • create a positive environment; and
  • ensure Sodexo and client standards are met.

The ideal candidate:

  • Has a work history demonstrating strong leadership skills;
  • Has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
  • Financial ability to manage and demonstrate proven results with material costs, labor, procurement compliance and controllable expenses.
  • Can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.

Learn more about Cincinnati Children's Hospital at Cincinnati Children's Hospital Medical Center (cincinnatichildrens.org)


What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.


Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent
Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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