Sodexo is seeking a Retail Manager 2 for Tampa General Hospital located in Tampa, FL.

Tampa General Hospital is a private not-for-profit hospital and one of the most comprehensive medical facilities in West Central Florida serving a dozen counties with a population in excess of 4 million.

As one of the largest hospitals in Florida, Tampa General is licensed for 981 beds, and consistently recognized for world-class care, ranked as the #1 hospital in Tampa Bay by U.S. News & World Report for 2024-25 and is nationally ranked as among the top 50 hospitals in the nation in eight specialties.

The Retail Manager 2 at this location, will oversee one high volume retail outlet with an average of 4000 customers daily and manage a team of approximately 50 hourly staff,

Responsibilities of this role will include:

• making sure retail areas are functioning and up to date with pricing
• doctor's lounge up to standard
• handling of any special offerings for holidays, events
• managing staff, scheduling, payroll, and other duties as assigned.

Prior experience working in fast paced, retail operation, service background, healthcare environment preferred. Prior Sodexo experience a plus!

The successful candidate will:

• motivate, coach, mentor and develop frontline (hourly-paid), staff.
• provide stellar customer service.
• oversee cash handing processes, and POS programming and maintenance.
• ensure company food and physical safety programs and standards are followed.
• conduct retail brand standard audits (in-house and national brands).
• maintain integrity of retail branded concept standards (national and in-house brands).
• manage the opening and closing the operation as well daily retail food service operations.
• ensure all needed signage (including digital) is in place.
• manage vendor relationships and compliance; and/or
• maintain all product merchandising, marketing, and ordering standards are in place.

Is this opportunity right for you? We are looking for candidates who have:

• have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization.
• possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service.
• exhibit flexibility to take on additional responsibilities as needed; and/or
• demonstrate working knowledge of automated food inventory, ordering, production, and management systems as well as menu graphics programs.

Click here to learn more about Tampa General Hospital

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?
At Sodexo, we offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - High School Diploma or GED or equivalent
Minimum Management Experience - 1 year