Job Description

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Working together, supporting your team, reaching for the best in a high-volume, high paced environment is second nature to you.

Sodexo is seeking a Retail Operations Manager at Grady Memorial Hospital in Atlanta, GA. Grady- frequently referred to as Grady Hospital or simply Grady, is the public hospital for the city of Atlanta. The Retail Manager will be responsible for the directing, planning and coordinating of all Starbucks retail dining front of the house and back of the house systems to support food quality, customer service and strict adherence to company policy and procedures.

The successful candidate will:

  • motivate, coach, mentor and develop frontline (hourly-paid), staff.
  • provide stellar customer service.
  • oversee cash handing processes, and POS programming and maintenance.
  • ensure company food and physical safety programs and standards are followed.
  • conduct retail brand standard audits (in-house and national brands)
  • maintain integrity of retail branded concept standards (national and in-house brands)
  • manage the opening and closing the operation as well daily retail food service operations.
  • ensure all needed signage (including digital) is in place.
  • manage vendor relationships and compliance; and/or
  • maintain all product merchandising, marketing and ordering standards are in place.

Is this opportunity right for you? We are looking for candidates who have:

  • have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization.
  • possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service.
  • exhibit flexibility to take on additional responsibilities as needed; and/or
  • demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?

At Sodexo, we offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.


What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.


Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years
Basic Functional Experience - 3 years of experience in retail operations

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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