Senior Director, North American Technology, Data & Digital Innovation (TDDI) Transformation
Job Description
Role Overview
Sodexo is seeking a Senior Director, North American Technology, Data & Digital Innovation (TDDI) Transformation
The Senior Director, NorAm TDDI Transformation leads enterprise-wide technology and organizational transformation initiatives across North America for Sodexo.
This highly visible leadership role is responsible for driving modernization, optimizing operating models, improving financial efficiency, and establishing sustainable change governance across the Technology, Data & Digital Innovation (TDDI) function.
Partnering closely with senior leaders across Technology, Finance, HR, Procurement, and Operations, this role ensures transformation initiatives are strategically aligned, well-governed, and executed with measurable business impact. The Senior Director also serves as a trusted advisor to executive leadership, helping guide large-scale change while maintaining operational, financial, and cultural stability.
This is a remote role with the preferred candidate able to work Eastern Standard Time Zone hours to accommodate global meetings.
What You'll Do
- Lead the development and execution of the North America TDDI transformation roadmap, including technology modernization, operating model evolution, cost optimization, and value realization initiatives
- Design and implement structured change governance frameworks, including change impact assessments, workforce and stabilization protocols, and transformation oversight
- Deliver key transformation programs and initiatives while partnering with Finance to build strong business cases, prioritize investments, optimize vendor spend, and track ROI
- Develop executive-level reporting, dashboards, and board-ready materials that clearly communicate progress, risks, and outcomes
- Collaborate with global TDDI stakeholders to align regional transformation priorities with enterprise technology strategy
- Act as a strategic advisor to senior leaders, helping mitigate change fatigue and ensure sustainable adoption of transformation efforts
- Influence and optimize a multi-million-dollar technology operating budget through disciplined financial and governance practices
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- Bachelor’s degree or equivalent experience
- 10+ years of management experience and 7–10+ years of progressive experience in enterprise technology, digital, or organizational transformation
- Deep understanding of enterprise technology operating models and large-scale transformation delivery
- Strong financial acumen, including cost optimization, business case development, and value realization tracking
- Proven experience designing and leading change governance frameworks in complex, matrixed organizations
- Executive-level communication and presentation skills, with the ability to influence senior stakeholders
- Experience working in global or highly complex operational environments (services, hospitality, facilities management, or similar industries preferred)
- Familiarity with structured transformation methodologies such as Agile, ITIL, Lean, or large-scale program frameworks
- Ability to thrive in ambiguity, lead through change, and drive disciplined execution in a fast-paced environment
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minumum Management Experience - 10 years
Minimum Functional Experience - 7 years