Senior Manager, Area Support (Service Redesign)
Job Description
Role Overview
What You'll Do
- Act as the primary liaison for all culinary supply chain initiatives within the Sodexo Campus Division.
- Manage product exception requests from campus units and executive chefs for Campus Dining programs.
- Set up vendors in eBar for all external brands across segments, ensuring accurate synchronization with Market Connection.
- Support supply initiatives, including snack and cold beverage strategies.
- Collaborate with culinary and marketing teams to curate menus and drive innovation.
- Mobilize new business by setting up vendors for new accounts (15+ accounts annually).
- Provide individual account support (approx. 20% of time) for vendor setup and product availability inquiries.
- Drive vendor compliance, including regional-to-prime transitions and Project Phoenix, One Selection initiatives.
- Support state-specific local sourcing programs (e.g., Vermont First, Maine Course, South Dakota State System).
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- Ability to manage complex vendor setups and ensure compliance with unique system requirements.
- Strong culinary background and education, with expertise in specifications and appropriate substitutions.
- Collaborative mindset, strong communication skills to work across culinary, marketing, and supply teams.
- Deep understanding of the Sodexo Purchasing Model and the Sodexo Supply-Led Target Operating Model (TOM) preferred.
- Knowledge of Sodexo’s Brand-Led Model, including Campus Brands, national brands, and internal culinary brands preferred.
- Proven experience in culinary operations and supply chain management within Sodexo or similar environments.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years