Entegra Procurement Services is a fast-growing and dynamic division of Sodexo and part of a global procurement network that manages more than $36 billion in spend for food, services and supplies, and serves more than 120,000 purchasing sites throughout the United States alone. Entegra Procurement Services provides procurement management for multi-unit clients in industries including seniors, healthcare, education, government, faith based, leisure, hotels, and restaurants. We deliver procurement solutions that drive operational effectiveness and innovative products and services.

We are currently searching for a Senior Manager, Entegra Client Support.

This is a remote position with the preferred candidate residing in the Eastern or Central Time Zone.

The Senior Manager, Entegra Client Support is responsible for assisting in the day-to-day support of Entegra Procurement Services assigned clients. Based on the strategy set forth by the team leader, this position works to support a subset of the small and medium size clients while delivering excellent customer support, driving growth and retention of client participation in the Entegra programs. The role will work to support the achievement of established financial targets through planning and implementation of business plans, while taking into consideration short- and long-term goals, resources needed and scope of service.

Responsibilities:

• Promote a client-focused culture that strives to exceed client needs, requirements, and satisfaction expectations. This includes collaborating with assigned clients and strategic partners to actively listen to concerns and requests; identifying needs and requirements and providing solutions; establishing organizational protocols or systems to identify client issues, trends, and opportunities and effectively integrate them into strategy.
• Maximized the clients’ and Entegra’s value thru the utilization of Supply Management contracts.
• Responsibility for financial performance of clients as well as the ability to Interpret Entegra’s financial model and the clients to establish and support optimum ROI activities and prioritization.
• Ability to systematically gather information from a variety of sources, analysis information, identify implications of data, draw appropriate conclusions, generate viable alternative solutions to a question or problem, and evaluate the consequences of choosing each alternative.
• Ability to convert general data and findings into applied, specific information and suggestions that add value to business planning.
• The ability to plan resource requirements and secure resources to ensure the successful completion of designated projects and to effectively manage time and resources to ensure that work is completed efficiently.
• The ability and willingness to recognize, identify, and assist in sales opportunities and close sales of products and services. This also includes the ability to face resistance without becoming discouraged or defensive.

The successful candidate will possess the following:

• Bachelor’s Degree
• Ability to manage large data set in Microsoft Access and Excel
• Five years industry experience; supply chain, hospitality, golf and or food service industry
• Ability to manage large data set in Microsoft Access and Excel
• Strong analytical skills.
• Strong client presentation skills required.
• Project Management Experience preferred.

Learn more about Entegra

At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, access to our employee assistance program, and other discounts. Click here for more information about Sodexo’s Benefits

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At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living, and Sports and Leisure locations across the United States. Continue your search today.

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Responsible for the growth and retention of assigned clients within Entegra Procurement Services, across all business segments. Based on the strategy set forth by the team leader, this position works with key decision makers (business owners, VPs, directors, GMs, and chefs etc.) with a subset of the clients within the business profile (segment/s) while delivering excellent customer support, driving growth and retention of client participation on the Entegra programs. The role is responsible for the achievement of established financial targets through planning, implementation of business plans, and leveraging internal and external resources while taking into consideration short- and long-term goals.

Direct or indirect client interaction will take place depending on the need and the potential program value growth opportunity. Analyze data and provide recommendations on opportunities for the largest ROI. Will interpret the data, communicate, and coordinate with the functions supporting implementation of product optimization with clients to drive financial performance and client satisfaction.

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.