Starbucks Retail Manager

Sodexo is searching for a Starbucks Retail Manager at Texas Christian University (TCU) in Fort Worth, Texas.

The Starbucks at Texas Christian University (TCU) is a high-volume, fast-paced retail location serving a diverse community of students, faculty, staff, and campus visitors. This location operates as a central gathering space on campus, delivering the Starbucks Experience through exceptional customer service, quality beverages, and a welcoming environment.

With annual revenues exceeding $2.5M, this store requires a dynamic leader who can effectively manage high transaction volume, drive sales performance, and lead a large team in a demanding environment. The operation includes peak business periods aligned with academic schedules, campus events, and seasonal fluctuations.

The Retail Manager is responsible for overseeing all aspects of daily operations, including team development, inventory management, financial performance, and adherence to brand and operational standards. Success in this role requires strong leadership, organizational skills, and the ability to balance customer experience with business results in a high-energy setting.

• Experience with inventory management, waste control, and maintaining in-stock levels during fluctuating demand
• Ability to analyze sales, labor, and cost trends and adjust operations accordingly
• Commitment to delivering consistent brand standards and customer experience, even during high-volume rushes 

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Strong organizational and time management skills, with the ability to prioritize competing demands
• Effective communication skills with team members, campus partners, and senior leadership
• Flexibility to work varied schedules aligned with campus needs, including early mornings, evenings, weekends, and special events
• High level of ownership, attention to detail, and readiness for audits and compliance expectations

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations