Job Description

IF YOU ARE LOOKING FOR A FUN JOB IN HOSPITALITY, THIS IS THE PLACE FOR YOU!

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members.

Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Sodexo Live! is currently hiring Supervisors at Shedd Aquarium, located in Chicago, IL.

Shedd Aquarium is an indoor public aquarium in Chicago, Illinois, in the United States. Opened on May 30, 1930, the 5 million US gal aquarium was for some time the largest indoor facility in the world.

If you are a positive person who enjoys engaging others, we will teach you the skills required to be a successful team member of Sodexo Live! Already have a passion for food and beverage - Excellent! Come discover how your career can continue to grow and thrive as part of one of the largest and most successful food and beverage companies in the world!

Principal Function:

A Supervisor holds a pivotal role in ensuring smooth operations and customer satisfaction. They oversee various aspects, including managing staff schedules, assigning tasks, and coordinating workflow to guarantee seamless day-to-day functioning. Customer service is a priority, with supervisors handling complaints and ensuring prompt, courteous service. Additionally, they manage inventory levels, place orders, and maintain quality control standards to ensure the freshness and presentation of products. Training and development are essential responsibilities, with supervisors providing guidance to staff and ensuring compliance with safety procedures. Moreover, they monitor sales trends and implement strategies to maximize revenue. In essence, the stand supervisor plays a multifaceted role in delivering exceptional service and driving the success of the concession stand.

Essential Responsibilities:

  • Provide outstanding service to all Food & Beverage customers.
  • Ensure that policies and procedures for processing customer sales transactions are adhered to.
  • Ensure quality and safety standards are maintained.

Qualifications/Skills:

  • Demonstrated ability to understand and effectively implement written and verbal instructions.
  • Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks.
  • Ability to perform simple mathematical calculations, to include addition, subtraction, multiplication and division.
  • Ability to utilize a calculator, change counters and manually count and accurately make change for transactions involving large sums of money.
  • Ability to work well independently.
  • Ability to work well in a high stress, fast paced environment.
  • Must be able to speak, read, write and understand the primary language(s) used by guests who typically visit the work location.
  • Technology aptitude for working with POS and digital register.
  • Strong skills for providing guest service with keen ability to connect easily with customers.
  • Scheduling flexibility to meet operational needs.

Other Requirements:

  • Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.

Hours may be extended or irregular to include nights, weekends and holidays.

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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