Job Description

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Put your passion for people to work.

Sodexo is hiring a Training Manager supporting our healthcare location in Philadelphia, PA. This location is a Level 1 Trauma Center and full service union account for Sodexo. This is a day shift position with some weekends and holidays, supporting a team of 160. The Training Manager will drive engagement of Sodexo employees through effective technical and managerial orientation and training. This individual will demonstrate effective leadership development, coordinate and present proprietary training and engagement programs and assess all trainee's developmental needs to drive training initiatives.

Benefits:

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.


Technical Duties and Responsibilities:

  • Onboarding new employees
  • Conducting department orientation for EVS, FNS, and Transportation Departments
  • Conducting Initial Safety Training
  • Conducting Monthly Sodexo Safety Training
  • Conducting safety audits
  • Evaluating the patient experience program to improve HCAHPS and patient satisfaction scores
  • Conducts room inspections and QAs to maintain cleanliness standards
  • Provides service recovery as needed
  • Facilitate courses and workshops to increase awareness and grow the skills of others.
  • Conduct stand-up training to groups of employees (frontline and managers).
  • Assist in the development of training strategy.
  • Evaluate existing processes to identify ways to eliminate inefficiencies, expense, and unnecessary work.
  • Identify and implement new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, cost-savings, and improved patient satisfaction scores.
  • Identify training requirements and participate in the development and implementation of training plans.
  • Develop learning strategies and plans with business unit leaders based upon deficiencies identified in a needs assessment.

Our ideal candidate will have:

  • An operational background in Environmental Services is preferable for this position. It’s important that this individual have a strong understanding of day to day operations, so they can coordinate with employees effectively and deliver training that is relevant to their every day lives.
  • Excellent customer service skills with the ability to analyze and interpret data.
  • Knowledge of Sodexo programs and systems is preferred, but not required.


What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.


Qualifications & Requirements

Basic Education Requirement - High School Diploma, GED or equivalent

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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