Training Manager

Sodexo is seeking a Training Manager to support both Food & Nutrition and Environmental Services (EVS) across two USC Hospital System locations—USC Verdugo Hills and USC Arcadia.

This position is responsible for designing, implementing, and overseeing training programs for frontline staff and managers, with content tailored specifically to EVS and Food & Nutrition operations. Key responsibilities include selecting training topics, creating syllabi, conducting new‑hire orientation, monitoring and tracking training compliance, and supporting broader training initiatives and campaigns. The Training Manager serves as the central driver of consistent, effective training practices across both hospitals. 

• onboard new employees
• lead department orientation for EVS & Food & Nutrition
• conduct initial safety training
• complete monthly Sodexo Safety Training
• administer safety audits
• evaluate the patient experience program to improve patient satisfaction scores
• facilitate courses and workshops to increase awareness and grow the skills of others
• assist in the development of training strategy
• identify and implement new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, cost-savings, and improved patient satisfaction scores
• develop learning strategies and plans with business unit leaders based upon deficiencies identified in a needs assessment

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• experience coordinating and conducting training sessions for small and large groups
• excellent presentation skills, communication skills and interpersonal skills
• fluency in Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint) and SharePoint
• ability to engage large and small audiences in training opportunities
• strong organization, communication and project management skills
• the ability to analyze and interpret data

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years in training