Vice President of Operations

Elevate patient experience. Strengthen operational excellence. Lead with impact.

Sodexo is seeking a bold, dynamic, and highly strategic Vice President of Operations to oversee support services across a leading healthcare system in Southwest Ohio. This is a high‑visibility, system‑wide leadership role responsible for driving operational performance, elevating service quality, and strengthening client partnerships in a complex, unionized environment.

If you are energized by leading leaders, thrive under pressure, and bring structure and clarity to challenging situations—this is your next big role.

• Provide executive‑level oversight of Food & Environmental Services across multiple acute‑care facilities.
• Lead and develop direct‑report managers, each responsible for teams and operations at the site level.
• Build and foster high‑trust, strategic relationships with senior client executives and operational stakeholders.
• Ensure consistent service excellence, regulatory compliance, and patient‑centered outcomes across all hospitals.
• Champion Sodexo’s culture while navigating and strengthening a mature union environment.
• Identify operational gaps, implement process improvements, and create structure and accountability.
• Drive system‑wide innovation in quality, safety, efficiency, and workforce engagement.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Senior leadership experience in Food Services, Environmental Services, or Healthcare Support Services (system‑level preferred)
• Proven success managing leaders (not just frontline employees)
• Experience working in a union environment highly preferred
• Ability to develop client relationships and manage high‑stakes expectations
• Strong understanding of operational standards, compliance, and service delivery within healthcare
• Must reside (or be willing to relocate) to Southwest Ohio—this is an onsite, relationship‑centric role

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor's degree or related equivalent experience
Minimum Management Experience -10 years managerial experience
Minimum Functional Experience - 10 years relevant functional experience